Frequently Asked Questions
Everything you need to know about shopping with TON Sports
What is the estimated delivery time for my sports gear?
Domestic orders typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on your location and customs processing.
How do I ensure I select the correct size for apparel and footwear?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our charts, as sports fit can vary between performance and casual styles.
What is your return policy for equipment and accessories?
We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and with all tags attached. Please note that customized equipment is non-returnable.
Are TON Sports products covered by a warranty?
Yes, all our high-performance equipment comes with a standard 1-year manufacturer warranty against production defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.